FedEx is the preferred carrier for Chameleon™ Grow Systems
To arrange or track freight please visit their website: www.fedex.com

Freight companies are responsible for lost or damaged merchandise during transit but can only be claimed if you retain the shippers tracking information

We will email you the freight tracking number when we ship your product

You will need to email us photos and damage description for us to process freight damage claim

Freight may require signature for delivery

International orders require additional shipping time as all international freight must go through the customs clearance process

If your product(s) was damaged in transit, please contact the freight company immediately

You will need to provide them with a photograph & description of damages within 24 hours so that they can process your claim.

Any product that was damaged in shipping will be replaced with identical product ordered

One year - Manufacturers Defects (parts & labor)

Products sold on our website may be temporarily out of stock (backorder).

We will fill backorder items as quickly as possible

Chameleon™ Grow Systems will refund or exchange products within 30 days should you not be completely satisfied

All returned merchandise must be in original condition and include all package contents (cords, cables, instructions, etc.)

Chameleon™ Grow Systems reserves the right to decline or cancel any order at any time

Dealers, resellers, exporters, wholesalers, or customers who intend on reselling our products are encouraged to contact our sale department for quantity discount rate information

Chameleon™ Grow Systems
1309 Oak Street
Ocoee, FL 34761-2831
407.704.5000